Common questions.

The discovery call answers this. We ask about the business, how long it's been running, what's actually not working, and where you want to go. From that conversation we can tell you clearly which program — or combination — is the right fit. We don't put people into programs that aren't appropriate for their situation.

It's a 30–45 minute conversation. We'll ask about the business, the team, the current challenges, and your goals. We won't pitch you a program on the call — the point is to understand the situation honestly first. If something is a fit, we'll tell you what it is and why.

No revenue minimum. What matters is that the business is real, you're committed to doing the work, and the program is appropriately matched to where you are. A very early-stage business might not be ready for the Bootcamp — the Jumpstart may be the right entry point. We'll tell you honestly which one fits.

The Jumpstart is four weeks and addresses the foundation — identity, offers, pricing, and a 60-day action plan. It's the fastest way to clarity and the right entry point if the foundations need work before you can grow. The Bootcamp is twelve weeks and goes the full distance — diagnose, design, deploy. Three phases, a comprehensive look at the whole business, and a 90-day deployment plan at the end. A 100% credit applies from the Jumpstart fee to the Bootcamp if you enrol within 90 days.

It's an in-house program for service business teams — any business where a staff member has a client conversation that directly affects revenue. Five modules covering consultation psychology, building trust, the consultation structure, the value conversation, and client experience design. Delivered at your business, for your team, in the language of your industry.

Yes. The Jumpstart is actually the designed entry path for the Bootcamp — you arrive with the foundations already built and the twelve weeks go further and faster. 100% of the Jumpstart fee is credited to the Bootcamp if you enrol within 90 days of completing it.

Both, depending on the program and format. The Jumpstart runs primarily on Zoom with in-person available. The Bootcamp has in-person sessions at key milestones with remaining sessions on Zoom. Consultation Mastery is delivered in-house at your business — we travel for that. We operate across Australia and New Zealand.

Our programs design language, priorities, strategies, and plans. We don't configure tools, set up systems, build websites, run ads, or implement processes during sessions. That work belongs in the implementation phase — which moves faster when the strategy is already built. Some of our ecosystem partners handle implementation directly.

For the Jumpstart and Bootcamp, the typical engagement is the owner and up to two senior team members. For Consultation Mastery, we train the full team — it's designed to be delivered to everyone who has client-facing consultations.

After the Bootcamp, three clear paths exist: the SigmaSync 1:1 Advisory Retainer for execution support, My Pixel Strategy if the diagnosis revealed marketing work to be done, or Pixel Matrix for content production. After the Jumpstart, the Bootcamp upgrade is the natural next step. After Consultation Mastery, we assess what the business needs next during the engagement.

Yes. Programs run on Zoom with in-person at key milestones. Consultation Mastery in-house training is available Australia-wide and in New Zealand — travel is included. Discovery calls are online regardless of location.

Entry advisory sessions ($1,500–$2,500, GST inclusive), the Exit Diagnostic ($4,500 + GST) and the document sets (Financial Model from $4,500, Foundation Set from $5,500, Raise Ready from $12,000) are all listed on the programs pages. The 12-Week Bootcamp is scoped at the discovery call, because the size of the work depends on what the diagnosis finds — comparable advisory programmes are typically between $15,000 and $40,000 for twelve-week engagements.

Yes. We work with Zip Pay for eligible engagements — an option that doesn't require a credit check. The discovery call is the right place to discuss this.

Unstructured consultations consistently underperform structured ones by around 30% in revenue per client across service industries. For a business doing $500,000 in annual revenue, that's a significant number before you account for pricing corrections, reduced owner hours, and systems that hold the quality as the business grows. We won't give you a specific number — that depends entirely on where the business is and what the diagnosis reveals.

No. We operate under a strict no-kiss-and-tell policy. We don't publish client names, testimonials, results, or any identifying details about businesses we've worked with. The work we do inside businesses is private. This applies to in-house Consultation Mastery engagements, Bootcamp participants, and all one-on-one clients.

That's entirely your choice. The confidentiality commitment runs one way — we don't disclose. You can say whatever you want about your experience.